Terms of service
Last Updated: October 23, 2026
Welcome to Mars Men. These Terms of Service govern your access to and use of our online store, including browsing our website, purchasing products, and using the services we provide.
By accessing our store or placing an order, you agree to these terms, subject to any mandatory rights provided by applicable law.
1. General Conditions
Mars Men reserves the right to update website content, product information, and these terms when necessary and as permitted by applicable law.
We may take reasonable measures to protect our website, customers, and services against fraudulent activity, unauthorized access, or misuse.
2. Product Information
We make reasonable efforts to present product descriptions, images, prices, and other information accurately.
Product colors and appearance may vary slightly depending on display settings, lighting, and other factors.
If a material error is identified in a product listing, we will take reasonable steps to correct it and address affected orders appropriately.
3. Orders and Payments
Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.
All orders are subject to product availability, payment authorization, and order acceptance.
If an order cannot be fulfilled due to a genuine inventory issue, pricing error, payment issue, or technical problem, we will contact the customer and arrange an appropriate resolution, including a refund where applicable.
Applicable product prices and shipping charges will be displayed during checkout before the order is completed.
4. Shipping and Delivery
Orders are processed and shipped according to the arrangements applicable to each purchase.
Delivery estimates may vary depending on destination, carrier operations, customs processing, public holidays, and other circumstances.
For more information, please review our Shipping Policy.
Nothing in these terms removes any delivery obligations imposed by applicable law.
5. Returns and Refunds
Returns, refunds, and exchanges are handled in accordance with our Return & Refund Policy.
Customers should review that policy for information about return eligibility, procedures, and refund processing.
Mandatory consumer protection rights remain unaffected.
6. Acceptable Use
You agree to use our website lawfully and responsibly.
You must not:
- Use the website for fraudulent or unlawful activities.
- Interfere with the security or normal operation of our services.
- Attempt unauthorized access to website systems or customer information.
- Submit false order details or misleading information.
- Distribute malicious software through our website.
- Infringe the intellectual property rights of others.
We may take reasonable action where these terms are violated, subject to applicable law.
7. Intellectual Property
Website content, including original text, graphics, logos, and design elements, may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially use protected content without appropriate authorization, except where permitted by law.
8. Third-Party Services
Our online store may rely on third-party services, including Shopify, payment processors, and shipping providers.
Use of these services may be subject to the relevant third party's terms and privacy policies.
Third-party services are not controlled entirely by Mars Men, and their availability may change from time to time. This provision does not exclude responsibilities that cannot legally be excluded.
9. Limitation of Liability
To the extent permitted by applicable law, Mars Men shall not be liable for indirect or consequential losses arising from the use of our website where such limitations are legally permitted.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights.
10. Privacy
Personal information submitted through our online store is handled in accordance with our Privacy Policy and applicable privacy laws.
Customers should review our Privacy Policy for information about how personal information is collected, used, and protected.
11. Changes to These Terms
We may update these Terms of Service from time to time.
Revised terms will be published on this page with an updated revision date. Changes will take effect as permitted by applicable law.
12. Governing Law
These terms are subject to the laws applicable to the relevant business relationship, including mandatory consumer protection laws that apply to the customer's purchase.
Nothing in these terms is intended to remove rights that cannot legally be waived.
13. Contact Information
For questions about these Terms of Service, please contact:
Mars Men
Email: cicontealberto685@gmail.com